Buyers can apply for a refund with the following conditions:

• Excess payment from the Buyer over the price of the Product
• The product is not accepted by the buyer due to the fault of the delivery service provider.
• The product received has expired.
• Products that have been received in a damaged condition refer to the following conditions: packaging is damaged/torn/perforated.

Please check the cancellation details of your selected products see whether you are eligible for a refund or not. Then, email [email protected] or call our customer care and we will help you to process your request.

If you need any shopping information, you can use live chat feature or contact us in phone number: +628119995388. Happy Shopping!